Yes, an officer can relocate to another department with their existing extension in many cases. However, in the event an officer cannot utilize their existing extension, they should contact the Telephone Services Management Unit for assistance.
The calling features varies. Therefore, users need to refer to the user guide that was provided with the Voice over Internet Protocol (VoIP) telephone or contact the Telephone Services Management Unit for assistance.
Yes, the telephones will work if the location has backup power (UPS/Generator) supplying electricity to the Network Cisco Switch.
Yes, the new phones use Voice over Internet Protocol (VoIP) for placing and transmitting telephone calls over an IP network such as the Internet.
The assigned task of Telephone Services Management Unit is to develop, implement and manage the telecommunications infrastructure of the Government of the Virgin Islands, in a manner that allows for the provision of economical, effective and efficient telecommunication services. To achieve this goal, the Unit continues to work at a high standard and to maintain strong relations with, and sensitivities to, the needs of the Government.