Role Summary
The successful applicant will assist with frontline and clerical duties to ensure professional customer service is provided to the Department and to the public at all times.
Main Responsibilities
1. Answer, screen and transfer calls appropriately, record messages and distribute them to officers to ensure a timely and adequate flow of information.
2. Perform clerical and data entry functions.
3. Update and maintain information on computer systems, databases and spreadsheets and in archives.