Public Officers of the Territory are participating in a series of training initiatives this week organised by the United States Embassy.
Public Officers from the Civil Registry and Passport Office’s Nationality, Frontline and Visa Units, as well as Immigration Department, Royal Virgin Islands Police Force and Her Majesty’s Prison will learn to identify, investigate and further report credit card fraud cases; inspect travel documents for security features and distinguish between genuine and altered or counterfeit documents.
Officers will also understand various techniques for conducting customised interviews and elimination interview methodology for victims of sex crimes, children and human trafficking; identifying and investigating counterfeit currency cases with a focus on U.S. currency.
Civil Registry and Passport Office staff also received training in customer service and effective business communication by facilitator, Everson Benjamin from the UWI Continuing Education Programme as a way to enhance their services provided to the public.
Registrar General, Mrs. Stephanie Benn said that the trainings received are a part of on-going efforts to enhance their skillset and build capacity. Mrs. Benn thanked the US Embassy for facilitating the sessions as they work together to ensure the safety of the Territory.