P.O. Box 64
Road Town, Tortola
VG1110
Persons can commend an officer for good work or place a complaint against an officer by completing a Customer Service Report Form.
Process
Step 1: Complete the Customer Service Report Form.
Step 2: Ensure that all contact information is placed on the form and all requested information is provided.
Step 3: Print and submit the Customer Service Report Form to any Police Station or email completed form to rvipolice@gov.vg
Step 4: Submitted Customer Service Report Forms are sent directed to the Commendation/Complaints Officer.
Step 5: An assigned officer will call to obtain further information on the incident within 24 hours and will proceed with an investigation into the matter.
Form(s)
Turn Around Time
Department Contact Information
The Royal Virgin Islands Police Force
For Administration services, office hours are 8:30am to 4:30pm.
RVIPF three-digit access number 311 for BVI callers
Direct Line: 1-284-368-5371
1-284-494-3822 (Overseas customers)