Delivery of Cargo to the Virgin Islands (Port Purcell & Marina VG).


Step 1:  Shipping Company checks in the vessel and presents a Manifest and Marine Control Document.

Step 2:  A Declaration of the Good is prepared by the Importer, and is submitted to the Customs Officer at the port.

Step 3:  The Declaration form is signed off once it is okay.

Step 4:  The Importer pays custom fees at the cashier.  

Step 5:  The Importer receives receipt of payment to pick up the goods at the warehouse.

Step 6:  After goods are located (at the warehouse), it is inspected by the onsite Customs Officer.

Step 7:  Once the Declaration is processed and released by Customs, the Importer can leave with the cargo.


Supporting Documents


Method of Applying

In Person

Turn Around Time

Same Day

Additional Notes

• Fees vary based on type and weight of goods.
• Vessels have twelve (12) hours to clear upon arrival at Port Purcell.  Cargo can be cleared until 3:30 p.m on weekdays and until 12:30 p.m. on Saturdays.  
• If service is required outside the stated hours, we are prepared to provide such service for the requisite overtime fees.   A twenty-four (24) hour notice is usually required but if circumstances dictate shorter notification, service would be given.
• If all of the goods were not declared, the entire shipment will be held and the owner will have to go before the Commissioner.
• The Airport Customs is responsible for the cargo at the airport.
• The Captain of the vessel must amend the Manifest if the count of a type of goods is inaccurate.


Department Contact Information

His Majesty's Customs

H.M Customs (Head Quarters)
Richard Stoutt Building  
Road Town, Tortola
Virgin Islands (British) VG1110

Business Hours:

Monday - Friday  
8:30 a.m. to 4:30 p.m.

Email Address:

Telephone: 1(284) 468-6852
Fax: 1(284) 494-6906