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Organisation Posting Expiration
Survey
March 20, 2026

Job Description

To assist with frontline and/or courier duties to ensure professional customer service is provided to the Department
and public at all times.


Responsibilities

  1. Answers, screens and transfers calls appropriately, record messages and distribute them to officers to ensure a
    timely and adequate flow of information.
  2. Performs clerical and data entry functions.
  3. Updates and maintains information on computer systems, databases and spreadsheets and in archives.
  4. Assists in processing paperwork, gathering information and verifying data.
  5. Greets and assists visitors and clients in a friendly and professional manner to facilitate effective communication
    and customer service.
  6. Ensures that all correspondence is collected, delivered and recorded appropriately to facilitate effective
    information flow.
  7. Assists with the filing of correspondence to keep filing up-to-date so that complete records are available for
    reference.
  8. Assists with the preparation of meetings and presentation materials.
  9. Assists with maintenance of minor office equipment to ensure a well-functioning work environment.
  10. Provides clerical support by completing all photocopying, scanning, binding and typing in a timely manner to
    facilitate the effectiveness and efficiency of the Department.
  11. Assists with records management, organisation and retrieval of documents.
  12. Complete a minimum of 60 Essential Learning Hours annually to enhance professional knowledge and skills.
  13. Performs any other related duties as required by the Supervisor or any other senior officer in order to contribute to
    the effectiveness and efficiency of the Department.

Qualifications / Experience / Eligibility

  • High School Diploma or equivalent
  • Three (3) years' working experience
  • Valid BVI driver’s licence
  • Good knowledge of Government structure, policies and procedures
  • Good knowledge of the use of standard office equipment
  • Working knowledge of relevant computer software applications
  • Good knowledge of general office procedures
  • Good time management and organisational skills
  • Good oral and written communication skills
  • Good interpersonal skills and ability to work as a team player

Application Process

Interested applicants should submit the following to the Department of Human Resources at hrdbvi@gov.vg:

  • A completed Application for In-Service Job Rotation Form
  • An updated resume
  • Current Performance Appraisal 

Please ensure that all documents are submitted by the specified deadline.


Additional Documents or Media