| Organisation | Posting Expiration |
|---|---|
|
Department of Trade, Investment Promotion and Consumer Affairs
|
November 5, 2025 |
Job Description
To assist with frontline and clerical duties to ensure professional customer service is provided to the Department and to the public at all times.
Responsibilities
- Answer, screen and transfer calls appropriately, record messages and distribute them to officers to ensure a timely and adequate flow of information.
- Perform clerical and data entry functions.
- Update and maintain information on computer systems, databases and spreadsheets and in archives.
- Assist in processing paperwork, gathering information and verifying data.
Greet and assist visitors and clients in a friendly and professional manner to facilitate effective communication and customer service. - Ensure that all correspondence is collected, delivered and recorded appropriately to facilitate effective information flow.
- Assist with the filing of correspondence to keep filing up-to-date so that complete records are available for reference.
- Assist with the preparation of meetings and presentation materials.
- Assist with maintenance of minor office equipment to ensure a well-functioning work environment.
- Provide clerical support by completing all photocopying, scanning, binding and typing in a timely manner to facilitate the effectiveness and efficiency of the Department.
- Assist with records management, organisation and retrieval of documents.
- Complete a minimum of 60 Essential Learning Hours annually to enhance professional knowledge and skills.
- Collect revenue and issue receipts for trade licensing and other service fees.
- Perform any other related duties as required by the Supervisor or any other senior officer in order to contribute to the effectiveness and efficiency of the Department.
Qualifications / Experience / Eligibility
- High School Diploma or equivalent
- Three (3) years working experience
- Valid BVI driver’s licence
- Sound knowledge of Government structure, policies and procedures
- Sound knowledge of the use of standard office equipment
- Working knowledge of relevant computer software applications
- Sound knowledge of general office procedures
- Sound time management and organisational skills
- Sound oral and written communication skills
- Sound interpersonal skills and ability to work as a team player
- Observes departmental standards for own conduct
- Manages own work effectively
- Manages customer relationships
- Communicates clearly and effectively
- Contributes to the effective use of resources
- Manages relationships with others in the team, including your manager
Application Process
Interested applicants should submit the following to the Department of Human Resources at hrdbvi@gov.vg:
- A completed In-Service Job Rotation Form
- An updated resume
- Most recent completed Performance Appraisal
Please ensure that all documents are submitted by the specified deadline.