H.M Customs (Head Quarters)
Richard Stoutt Building
Road Town, Tortola
Virgin Islands (British) VG1110
Collection of Import Duties (Airport & Seaport)
Process
Step 1: The Captain/Agent presents the Customs Declaration form to the Customs Officer; and are asked required questions.
Step 2: Duties are assessed (based on the responses).
Step 3: The Captain/Agent is given an invoice to make payment (if duties are assessed).
Step 4: If duties are assessed and the Captain/Agent is OK to go, payment must be made immediately to the cashier.
Step 5: The Captain/Agent receives a receipt of the payment.
Step 6: If there are large packages the Captain/Agent will return to the Customs Officer, show the receipt and will be allowed to take the packages.
Step 7: If a Captain/Agent does not make payment, he or she will later be contacted by Customs to make payment.
Form(s)
Supporting Documents
Turn Around Time
Immediately
Additional Notes
Department Contact Information
His Majesty's Customs
Monday - Friday
8:30 a.m. to 4:30 p.m.
Telephone: 1(284) 468-6852
Fax: 1(284) 494-6906