Frequently Asked Questions and Answers | Government of the Virgin Islands

Departments

Is there a charge for the plant import permit?

Currently, there is no charge but that is subject to change with adequate notice.

Is there a final exam for the food handler's training?

Yes. There is a final examination. After delivery of the presentation you would be given a written test to assess your knowledge and the food handler's certificate would then be issued.

Is there a guideline I can follow to know what the Environmental Health Division expects of my food establishment?

Yes. The minimum standard requirements are available for guidance. Please contact the Division for further information.

Is there any limit on the number of hours my employer can ask me to work?

An employee is not allowed to work for more than twelve hours in a day. It is only in cases of emergencies like an accident or urgent work to be done to the plant or equipment or abnormal pressure of work due to special circumstances or to prevent loss of perishable goods, should an employee be required to work in excess of twelve hours. Under no circumstances, should an employee be required to work in excess of twelve hours on a regular basis. Please contact the Labour Department if you are regularly asked to work for more than twelve hours per day.

Is this Employee Assistance Programme (EAP) confidential?

Yes. We know that in order for our programme to be successful officers must have confidence that conversations will remain confidential. No records of visits or counseling sessions will be placed on the officers' personal file. In circumstances where the counselor believes an officer may pose a risk to him/herself or others, or if the court mandates it, our counselors are required to report the situation to the relevant authorities.

I’m in Secondary School what goes into my Community Service Portfolio?

Secondary National Citizenship Service Summary (Excel Spreadsheet)
Secondary National Citizenship Service Log
Community Service Reflective Essay (400-500 words)

May I copy images from the Department of Information and Public Relations' website?

The vast majority of the digital images online are public domain. Therefore, no written permission is required to use them. We would appreciate your crediting the Department of Information and Public Relations as the original source.
For the few images that may be copyrighted, permission is required to use the images.
There are a few images obtained from other organizations on our site and are always credited. Permission to use these photographs should be obtained directly from those organizations.

My vehicle has been tagged with a notice for removal, what should I do?

If your vehicle has been tagged by the Department of Waste Management and the vehicle is still valuable to you the owner, we encourage you to remove the vehicle from the current location and secure it properly. This should be done before the notice expires. Persons can contact the Department of Waste Management to discuss why the notice has been affixed.

Once I submit an application, will it be applied to any similar position that comes open?

No. Your application will be saved, but you must submit an application each time you want to apply for a position with the Government of the Virgin Islands.

Question 3

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Question No.2

Should I sign my appraisal if I do not agree with the rating?

Yes. Signing your appraisal form indicates that you have reviewed the appraisal form and discussed it with your supervisor not that you agree or accept it. If you disagree with your rating, the first thing you do is discuss the matter with your appraiser (supervisor). Explain your objections clearly and provide evidence to support your position. If you and your appraiser are unable to reach an agreement you should inform the Department of Human Resources of your objections. You can do this by making a note on your objections under the Employee Comments section of the appraisal form. The matter will then be reviewed by the Performance Management Unit.

So, once I get this Plant Import Permit, I am good to go?

No. You are required to notify the Plant Quarantine Officer from the Department of Agriculture of the date, time and the port of entry that is importing the commodity or consignment. Inspection must then be carried out by the Quarantine Officer to ensure the consignment is free of pests or diseases. Once this is met only then will entry into the BVI of the commodity or consignment be given.

There are mosquitoes in the bushes and the ponds. Why doesn't the Environmental Health Division visit there?

While it is impractical to go into the bushes to search for and destroy mosquito breeding grounds, Vector Control Officers routinely visit the ponds, ghuts, drains and other known places where storm water settles. Through these actions the Vector Control Officers employ various techniques to curb the breeding of mosquitoes.

To whom do I submit my complaints?

All complaints should be submitted to the Director of Trade & Consumer Affairs.

Under what conditions can an entry permit become null and void?

(1) Cancellation of the Entry Permit by the Chief Immigration Officer

(2) Expiration of the Entry Permit

(3) Death

(4) On issue of a deportation order

Until what age are dependent children covered?

Dependent coverage is available for the policyholder's dependent children up to their 19 birthday if single or up to their 24th birthday if single and full-time students at an accredited college or university (minimum of 12 credits per semester) or an equivalent full-time student schedule) at the time that the policy is issued and renewed.

What about changes in ship's registered details?

Answer:

After a vessel is registered, any changes that would affect the ‘Certificate of British Registry’ must be notified to the VISR. If registered owners have changed address, they must notify the Registry of the change by written correspondence. As the production of the Certificates is fully computerized any change in the primary details includes the issue of a new certificate. That way no manual alteration appear on the face of the certificate. Therefore in such cases, the current certificate of registry must be returned for cancellation.

What about Mortgages?

The recording of mortgages is an important feature of ship registration. The Registry facilitates the Entry, Transfer and Discharge of marine Mortgages on registered vessels. Lenders (Mortgagees) may also submit a Notice of Mortgage Intent Form and documents, to preserve their priority whilst registration is proceeding. This form may also be used in respect of vessels under construction.

What actions do we take when the emergency sirens are sounded? How can we differentiate between when the emergency siren is being tested and when it is a real emergency?

The sirens located throughout the BVI form part of the Territory's Early Warning System. Sirens are designed for outdoor use, therefore they are largely heard by persons who are outdoors when they sounded. The national Siren System and National Emergency Brodcast System are tested at 2:00 p.m. on the fourth Friday of every month. As a part of the test, the public is asked to tune into ZBVI, ZROD, ZKING or ZCCR for test messages from the Department of Disaster Management.

The public is not expected to react once the siren is sounded, as this is only a test. However, some schools routinely use the opportunity to conduct their emergency drills with students evacuating school premises as they woukd in the event of an actual hazard event.

It is easy to differentiate between the testing of the siren and when they are sounded for an actual emergency, For the monthly test, the sirens emit short audio burst but in real emergency, the sound would be continuous.

What Acts and Regulations govern the duties and responsibilities of the BVI Fishing Complex?

The Fisheries Act 1997 and the Fisheries Regulations 2003.

What am I covered for?

Please see the table of benefits on page 7 of your Bupa Secure Care BVI Membership Guide.

What are prohibited items?

Mobile phones, alcohol, any drugs, firearms, ammunition, explosives, tobacco, flammable liquids, video and sound recording equipment, any edged or bladed implement or item that could be used as a weapon, any tools or any other item that is deemed unauthorized by the Superintendent under the Prison rules. Information will be provided and advertised on this site for any additions.

What are reasons why my document wouldn’t be registered?

ABSOLUTELY NO WHITEOUT will be accepted on any document submitted for registration.
Change of Address Form (S.150 of RLO) was not completed.
Property information was incorrect (i.e. Registration Section, Block & Parcel Number).
Documents submitted were not dated.
Stamp Duty was not paid or stamped exempt by the Inland Revenue Department .
Documents submitted were not certified.
Signatures were not originals. Colour copies of applications are not accepted.
Registration fees were not paid.
Land Certificates was not produced nor an affidavit produced.
Property may have a caution, restriction or involved in an ongoing case matter (i.e. Prescription, Boundary Investigation, Partition, Mutation)
Lack of supporting documentation or information.
Map or Plan not attached to an application that requires such supplementary information. (i.e Subdivision/Easement/Amalgamation/Partition)

What are the activities being carried out by Conservation and Fisheries Department for the year?

The Department’s annual calendar of events are as follows:

i. World Wetlands Day - 2nd February

ii. World Water Day - 22nd March

iii. Earth Day - 22nd April

iv. World Environment Day - 5th June

v. World Turtle Day - 23rd May

(Environment Month day extended throughout the entire Month of June)

vi. Summer Programme - July

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