Appearing before the Tribunal is free. There are no fees to make a complaint.

Although a business plan is not required to be submitted for all types of businesses, presenting one with your application will serve to help the officer reviewing your application to get a better understanding of your proposed business. 

NO, the term "Guarantee" in the Loan Guarantee Porgramme does not mean that an applicant has an automatic yes or is guaranteed to get a loan.  The bank has the final say on what   
application will or will not be awarded, with the Government providing the guarantee in the case of default, the bank takes into consideration  loans they otherwise wouldn't.

Where an employee works part-time for at least four months in a year, he is entitled to vacation leave and is calculated on the basis of one day’s leave for every month.

If all required documents are submitted with the application, it should take four to six weeks to process.  However, if additional information or an interview is required, you will be contacted by phone with three (3) business day of receipt of your application.

An employee who has successfully completed his or her probationary period is entitled to vacation leave as follows:

  • twelve normal working days leave for employees with less than ten years service
  • fifteen normal working days leave for employees with ten and less than twenty years service
  • twenty normal working days leave for employees with twenty or more years service.

 

If you have an employment problem you should ­first follow your internal grievance procedures. If that internal grievance procedure does not resolve the problem then you should ­file a complaint with the Labour Commissioner within six (6) months when the problem arose. To make your complaint you can follow the steps outlined on the Department of Labour and Workforce Development’s page at https://bvi.gov.vg/services/dispute-claim.

If within 30 days (approx. 1 month) the Labour Commissioner is unable to resolve the complaint by mediation or conciliation, the matter must be transmitted to the Minister for settlement. If within 21 days (3 weeks) after the Minister receives the complaint from the Labour Commissioner and is also unable to resolve the dispute the matter must be referred to the Tribunal for settlement. The Tribunal is the ­final step in the dispute resolution process, except it is possible to appeal to the High Court only on points of law.

There are only two (2) situations where you can make an application directly to the Tribunal without going through the normal complaint process, namely:

  1. If you are a non-established worker within the public service and you have a complaint against the Crown as your employer for which there is a breach that would result in criminal proceedings, but because no criminal proceedings would be commenced against the Crown, an application to the Tribunal can be ­led; or
  2. If you have been dealing with the Department of Labour and Workforce Development and you are dissatis­ed with any exercise of any power and have written to the Labour Commissioner, but you are aggrieved by the Labour Commissioner’s decision, then you can apply directly to the Tribunal to review the Labour Commissioner’s decision.

Once the complaint is delivered to the Tribunal, the Secretary to the Tribunal will issue a Notice to all the parties setting down a date for the Case Management Hearing and outlining the timeline that both parties will be required to follow leading up to the Case Management Hearing.

Once a decision has been made on your application, we will inform in writiting.

 

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