Step 1:  Customer calls or comes into the Treasury Office and provides their name.

Step 2:  The Officer will search for the requested cheque.

Step 3:  If query is via telephone, customer is to present him/herself to the Treasury Department with valid photo identification to collect the cheque.  If present, customer also present a form of valid photo identifcation to the Treasury Cashier.

Step 4:  Customer signs to acknowledge receipt of cheque.

Step 5:  If the cheque is not available, the customer continues to query with the department and proceed to Step 3 once the cheque is ready to be collected.