Ashley Ritter Bldg
Road Town, Tortola
Virgin Islands (British) VG1110
This service allows a customer to make a complaint via a systematic approach.
Process
Step 1: The customer makes an appointment or walk in to meet with a Dispute Officer.
Step 2: Based on the information provided, the Dispute Officer evaluates each case to determine how to proceed.
Step 3: The customer submits a Dispute Claim Form and supporting documents (if available), to the Labour Department.
Step 4: The Dispute Unit launches an investigation, and the customer awaits a response.
Form(s)
Supporting Documents
- Any document in support of the complaint.
Turn Around Time
30 Working Days
Additional Notes
Non-Belongers and Statutory Bodies are also eligible to make a claim.
Department Contact Information
Department of Labour and Workforce Development
Business Hours:
Monday - Friday
8:30 a.m. to 4:30 p.m.
Cashier: 8:45 a.m. to 3:00 p.m.
Email Address: labour@gov.vg
Telephone: 1(284) 468-4780
Fax: 1(284) 494-3027/468-2570