H.M Customs (Head Quarters)
Richard Stoutt Building
Road Town, Tortola
Virgin Islands (British) VG1110
Processing of Concession (Hotel Aid)
Step 1: Apply to Premier’s Office for approval, providing them with a list of items you intend to import (for construction & furnishing) into the territory.
Step 2: The list is verified against the duty free lists of items that can be imported.
Step 3: If the customer is approved, he or she can import the designated items.
Step 4: Once approval is granted the Importer is required to submit all declarations to the Road Town Customs Station for processing and record keeping (with the exception of Virgin Gorda).
Step 5: Once the goods arrive, a Custom Officer must clear the goods.
Lists of items to be imported
Turn Around Time
See CAP 290 (of the Laws of the Virgin Islands)
Department Contact Information
Her Majesty's Customs
Monday - Friday
8:30 a.m. to 4:30 p.m.
Telephone: 1(284) 468-6801
Fax: 1(284) 494-6906