Office of the Complaints Commission

OUR VISION

Our vision is to ensure that persons aggrieved by actions of the public service are given a fair chance at resolution to their matter.

MISSION

Our mission is to receive and deal properly with complaints against Government agencies according to the law, including carrying out thorough, impartial investigations of eligible complaints and recommending corrective action where such is

Sister Islands Programme Unit

The Sister Islands Programme Unit coordinates Government activities on the Sister Islands to ensure that departmental objectives are achieved. It monitors, promotes and facilitates the execution of projects designed to bring about sustained improvement in the quantity, quality and delivery of Government services. The Unit also makes recommendations for programmes and projects to improve the delivery of services on the

Cabinet Office

The Cabinet Office is a constitutionally established department of the Government of the Virgin Islands as defined in section 51(1)(a) of the Virgin Islands Constitution Order, 2007.

The Cabinet Office primarily facilitates and monitors the implementation of the Government's Policy Programme/Agenda by providing the technical and administrative support services required for the effective and efficient functioning of the Cabinet, the

Inland Revenue Department

The Government of the VI raises revenue through a wide range of taxes, licenses and fees. The government needs to collect taxes in order to pay for school, healthcare, transportation, fire services, police, etc. The Inland Revenue Department which falls under the Ministry of Finance, is charged with the responsibility of collecting payroll tax, stamp duty, self-drive motor vehicle tax

Department of Motor Vehicles

The Department of Motor Vehicles (DMV) is committed to delivering efficient, accurate, and professional vehicle licencing services while promoting driver safety and ensuring compliance with road traffic legislation. Guided by principles of courtesy, honesty, promptness, and precision, the DMV works to safeguard all road users across the Territory.

Social Development Department

The Social Development Department provides a wide cadre of services to meet the holistic needs of its service population. These services are:

• Family, Children, Protective Services (Adoption, Foster Care, Children Residential Services, Children and Family Support Services)
• Social Protection (Public Assistance, Day Care Assistance, Social Housing, Legal Aid)
• Aged Care Services (Home Care Services, Seniors' Recreational Services, Seniors' Engagement)
• Disability

Office of the Deputy Governor

DEPUTY GOVERNOR’S OFFICE

The Office of the Deputy Governor supports the Deputy Governor in the exercise of his or her functions under section 38 of the Virgin Islands Constitution Order, 2007.

As such, among other things, the Office provides technical and administrative support services to enable the Deputy Governor to assist the Governor in the exercise of his functions

Taxi and Livery Commission

The Taxi and Livery Commission is a statutory body responsible for regulating and overseeing taxi and livery services in the British Virgin Islands. The Commission ensures that transportation services provided to the public meet safety, quality, and customer service standards.

Responsibilities:

• Licensing & Regulation: Manages the licensing and registration of taxi and livery drivers and vehicles, ensuring they meet

Department of Facilities Management

Our Mission

The Department of Facilities Management (DFM) is committed “to professionally provide maintenance, custodial and security services by ensuring that government-owned and leased facilities are safe, clean and well maintained; and provide courier and chauffeur services to efficiently manage government’s mail and transportation services in accordance with government policies and procedures.”   

Our Vision 

To be a leading

BVI Post

Overview

BVI POST is a customer service-oriented organisation and an integral part of the territory’s social fabric, charged with the responsibility of providing postal services to the Virgin Islands.

Our aim is to provide the territory with continued, reliable, affordable and unprecedented mail service, as we strive to implement the critical initiatives required to deliver operational excellence that will meet