P.O. Box 2299
Road Town, Tortola
Virgin Islands (British) VG1110
Vision
To build an Immigration Service that facilitates travel, promotes developmental needs and provides exceptional services to the Public which is recognized internationally for its professionalism and high standards of service and control.
Mission
To contribute to the security and prosperity in building a stronger and better BVI, by operating a fair but firm immigration control that regulate and facilitate the movement of people through BVI borders while exercising sound judgment in the performance of duties and ensuring that we respond to the needs of our customers in an efficient, effective and courteous manner in accordance with B.V.I. Immigration laws.
Core Values
We believe in:
- Providing customers with efficient, impartial and courteous services;
- Faithfully applying policies and procedures with honesty and impartiality and will uphold high standards of integrity at all times;
- Treating each member of the public with respect, consideration, courtesy and compassion. We will be empathetic, appreciative of different perspectives and flexible in the application of policies to meet specific needs;
- Recognizing employees with official commendations for excellent service beyond the call of duty;
- Adopting people-based management to care for employee’s need and development, enhance communication, cultivate harmony and trust and build a professional team with high morale and cohesiveness to serve the public;
- Continuously striving for excellence in whatever we do and seek to be the role-model for other immigration services worldwide;
- Remaining sensitive to ever-changing social, economic and political environment and realign our business strategies and operational procedures to meet new challenges.
What's Happening Within Our Department?
Government Of the VI To Launch New Online ED Card System |
20 Sep 2024 - 1:20pm
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Jost Van Dyke Ferry Terminal Reopens |
8 Aug 2024 - 4:25pm
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Temporary Closure Of Jost Van Dyke Ferry Terminal |
6 Aug 2024 - 11:14am
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20 Haitian Irregular Migrants Found On Virgin Gorda |
24 Jul 2024 - 5:50pm
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Immigration Department Office Hours on Jost Van Dyke |
17 Jun 2024 - 9:13am
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Student Vacation Visa Waiver Programme |
12 Jun 2024 - 11:46am
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Student Vacation Visa Waiver Programme |
12 Jun 2024 - 11:32am
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Bids Invited For Security Services For Immigration Detainees |
11 Jun 2024 - 4:02pm
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Department Of Immigration Dubbed “Most Improved” |
30 May 2024 - 10:04am
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Immigration And Passport (Amendment) Act Receives First Reading |
10 May 2024 - 8:34am
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Department Contact Information
To make contact with Department of Immigration , see below for contact information:
Immigration Department
Monday - Friday 8:30 a.m. to 4:30 p.m.
Cashier : 9:00 a.m. to 3:30 p.m.
Telephone: 1(284) 468-4700
Fax: 1(284) 468-4729